Good to know :

• Breakfast: €12 / person
• Extra bed: €10
• Partnership with public parking 300m away: €12 for 24 hours
• Tourist tax: €1.76 per night and per adult
• Baby bed extra: €5
• Check-in after 4 p.m. (possible before depending on availability) and check-out before 11 a.m.
• Reception open from 8 a.m. to 8 p.m. (contact us for arrivals after 8 p.m.)
• For the festival period please contact us

General conditions

By booking on our website, you are guaranteed to get the best prices! Cancellations are free up to 48 hours before the scheduled arrival date. After these 48 hours, one night will be charged, in case of cancellation or modification of your reservation.

Cancellation conditions

Any cancellation must be confirmed to us in writing (email or letter).
In the event of cancellation within 48 hours prior to the day of arrival, the establishment reserves the right to retain all of the deposits paid (i.e. the amount of one night).

In the event of a cancellation less than one month in advance for a reservation by a group of at least 75% of the hotel's capacity, this will result in the invoicing of a total night for all rooms reserved.

Reservation and cancellation during the Avignon Festival

For a reservation of 1 night the deposit is one night
For a reservation of more than 1 night the deposit is 50% of the stay
Payment of the deposit (see general case above)
For any confirmed reservation, the cancellation period is 60 days before your stay. This must be indicated to us by email. Otherwise, the deposit on reservation paid in advance is invoiced and retained.
Any change of dates less than 7 days before your confirmed stay will result in the invoicing of fees equivalent to 50% per night cancelled, modified or moved. During your stay, any change of dates initially planned is considered a cancellation (the total nights will be charged).

Arrival/Departure

Rooms are available from 4 p.m.

Let us know your arrival time and we will do our best to have the rooms ready on time if you arrive earlier. For arrivals after 6:00 p.m., a credit card number or a deposit check is required. Rooms must be vacated by 11:00 a.m. at the latest. Any delay may result in the billing of an additional night. However, you can ask to keep your room a little longer at the reception, which will do the necessary. This facility depends on availability and will not always be possible.

We take care of your luggage from 8:00 a.m. in the morning. The reception closes at 8:00 p.m. Please let us know if you will be arriving after 8pm.

Pets

Pets are not allowed.

Payments

The following payment methods are accepted:

– Cash (Euros only)
– Bank check (can only be paid by a French bank, with ID)
– Bank cards: Visa, Eurocard-Mastercard.American Express
– Holiday vouchers